Introduction
This Privacy Policy outlines how Intepra collects, uses, protects, and discloses personal data related to your use of our Services. We are committed to compliance with global data protection standards (e.g., GDPR, CCPA).
Data Controller
The Data Controller for your personal information is Intepra, based in New Delhi, India.
Information We Collect
We collect information across all our platforms:
- Identity Data: Name, email address, phone number, and account login credentials.
- Transaction Data: Payment history, subscription level, and invoices. (Payment details are handled by our secure payment partners, like DoDo Payments, and are not stored by Intepra.)
- Service Usage Data: Metadata on features used, time spent on the platform, and consumption of paid credits or resources.
- Input Data: The text, queries, or data you provide to our SaaS tools for processing or content generation.
- Technical Data: IP address, browser type, device information, authentication logs, security identifiers, and fraud-prevention related metadata.
How We Use Your Data
- To provide and maintain the Service (including personalized user experience).
- To process payments and manage billing, cancellations, and refunds.
- To improve our AI/platform by analyzing usage and anonymized Input Data.
- For marketing and communication, where consent is given.
Fraud Prevention and Security
To protect Intepra, our users, and our services, we may collect and process:
- IP addresses
- Device, browser, and security identifiers
- Security and authentication logs
- Email domain validation information
- Account creation activity
- Abuse prevention and fraud detection data
This information is used solely for:
- Security
- Fraud prevention
- Abuse detection
- Rate limiting
- Account protection
- Service integrity
We do not use this information for advertising or cross-site tracking.
Data Sharing and Disclosure
We do not sell your personal data. We share data only with:
- Payment Processors (DoDo Payments): To handle transaction processing and comply with local regulations (RBI, FEMA).
- Service Providers: For hosting, analytics, and infrastructure maintenance.
- Legal Compliance: When required by law or a valid court order in India.
International Data Transfers
By using the Service, your data will be transferred to and processed in India. We employ industry-standard security measures to protect your data during these transfers.
Your Data Rights
You have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact our Grievance Officer (details below).
Certain information may be retained where necessary for security, fraud prevention, abuse detection, legal compliance, or protection of our services, even after account deletion requests.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce agreements, and protect the security and integrity of our platform.
Unverified accounts may be automatically removed after a period of time for security, operational, and fraud-prevention purposes.
Contact Information
For privacy-related requests, data access requests, or deletion requests, contact:
privacy@intepra.com
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